Appealing a suspension

UPDATED 24.10.2026 · 4 MIN

You can appeal a suspension within 14 days. A reviewer who was not part of the original decision looks at it.

Before you startOnly an Owner can appeal. An appeal can be made once per decision. Stick to dates and documents; the reviewer reads your explanation exactly as written.

1
Open the seal
On the suspended seal, choose Appeal this decision. The page shows how many days you have left and the deadline.
2
Choose why you are appealing
Pick one reason: The cause is fixed, Decision based on wrong information, Issuer delay outside your control, or Something else.
3
Explain what happened
Write your explanation. The page counts the characters you still need to reach the minimum.
4
Attach evidence if you have it
You can attach a limited number of documents from your Vault. It is optional.
5
Submit
Choose Submit appeal.

While it is decided

The seal stays suspended and the review clock pauses. Buyers see Under appeal beside the state.

The outcome

Upheld: the decision is reversed.
Dismissed: the decision stands and the clock resumes.

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What to do when a seal is suspended→What each seal state means→