Help centre / Documents and vault
Documents and vault
Uploading, expiry reminders, phone uploads.
Uploading a document from your phoneAdd a certificate, licence or lab report to your Document vault by photo or file. Passmark reads it and tracks its expiry.→Supported file types and sizeWhich files the Document vault accepts, and what to try when a file is refused.→What Valid, Expiring, Expired and Unreadable meanThe status labels you see on documents in your vault, and what to do about each.→Expiry remindersWhen Passmark emails you before a document in your vault expires.→Replacing an expiring or expired documentUpload the renewal so the old copy is superseded and seals that rely on it stay valid.→Correcting what Passmark read from a documentFix a wrong type, reference or date. Correcting can change whether the document counts toward your score.→Deleting a documentRemove a document from your vault. It stops counting toward your score.→How Passmark checks a documentSelf-declared, Auto-checked and Confirmed: the evidence levels, and why a confirmed document counts most.→Asking an issuer to confirm a documentSend a request to the lab, chamber or agency that issued a document so it can be confirmed.→Mapping a farm in the field appRecord a farmer, their consent, the farm boundary and photos on a phone, step by step.→Working offline in the field appWhat happens to farms you map without signal, how to see what has uploaded, and what to do if something fails.→Adding plot geolocation for EUDRRegister farms and collection points with a walked boundary or a single point, and review them on the Plots page.→